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Powerful and effective marketing communications is based on a "content value exchange” whereby organizations engage prospects, customers and influencers through relevant and purposeful content in exchange for their attention, engagement and patronage. At Communications Strategy Group (CSG®), we leverage our deep understanding and network of influencers in the industries we serve to create, package, distribute and promote compelling and impactful content to and through influencers on behalf of our clients. 

Learn more about how CSG's passion, award-winning track record and real-world experience can create targeted measurable content-based influencer relations campaigns, including PR, online PR, and social media, that tie directly to the overall marketing and strategic objectives of your organization.

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Our Practices

In order to engage influencers and customers, intimate knowledge of your industry landscape is imperative. Communications Strategy Group's practice areas are composed of dedicated teams of people who are deeply knowledgeable and passionate about the industries they serve.

Client News

Dan Holt – Co-Founder & CEO of BillGO

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Dan has a passion for making the world a better place through amazing teams and awesome products. He’s previously worked for, started, and grown publicly-traded companies, including bank technology company HEIT (which was sold to CSI), where he became a president of one of the large bank software providers. Dan’s leadership experiences both in the Air Force and for several software application companies lends well to delivering the #1 bill management solution.

Intel & Insights

PR Benchmarks: Measure Your Impact

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Public relations is not reserved for strict, traditional media relations anymore. What PR encompasses is changing everyday; but as it stands today, PR is everything from television, print, social media, online news sites, apps and more. And for health and wellness organizations, clients are using every piece of media to find information and make health-related decisions. So, when you’re kicking off a new campaign with a health-focused client, remember to look at these various PR elements and set concrete benchmarks so you can effectively measure success and identify insights at the close of the campaign.

Setting benchmarks

Views, clicks and impressions are classic ways to measure the success of your earned media. While it’s important to keep track of the number of people viewing your content, there’s more value to be found in measuring how many people within your target audience were reached and how they interacted with your content. When setting benchmarks, keep in mind your target audience and adjust goals accordingly.

Measuring impact

Measuring impact may seem subjective by nature, but there are ways to concretely show you’re reaching a specific audience. Start by analyzing the effects of earned media. Employ your online tracking tool of choice and take note of how effective earned media was at driving traffic to your website or landing page. It’s also valuable to take note if media coverage is merely a mention versus a larger feature story. Impact can also be measured by what – and how many – proprietary assets were shared during your campaign. You can check social shares, hashtag usage, etc., to determine which pieces of content were picked up or what assets were shared.

Success doesn’t always look how you thought it would. By measuring these different facets of impact, you can find ways to effectively measure how targeted audiences received and interacted with your campaign. But remember, it all starts with setting the proper benchmarks.

Healthcare PR pros: What other benchmarks do you find helpful to set with your clients? Tweet us at @CSG_health!


CSG News

CSG Recognized as Top Places to Work in Advertising & Marketing by Fortune Magazine

CSG Recognized as Top Places to Work in Advertising & Marketing by Fortune Magazine

“CSG is truly an exceptional company to work for. All the employees are caring individuals who produce quality work and care deeply about one another, as well as their craft. CSG is one of those genuine, admirable companies that everyone hopes to work for in their lifetime, and few are lucky enough to find,” says an employee.

Source: Fortune Magazine